POLICIES
About Color Quest Services
All services show a starting price and can increase based on hair length, texture, add on services or products. Number of sessions needed to achieve specific results may vary. Please book a consultation prior to any color corrections, transformations or extension services.
If you cancel within 48 hours of scheduled appointment you may be charged a 50% cancellation fee. If you cancel day of, you may be charged 75% of the scheduled service. If you no call, no show, you will be charged 100% of scheduled service price & a booking deposit will be required to reschedule.
Appointments may be rescheduled and considered a same day cancellation if client is more than 15 minutes late to an appointment. After 30 minutes clients will be marked as a no call no show and charged 100% of the service.
Color Quest Cancellation Policy
If you feel there is something off with your hair or service, please reach out and Sydney is more than happy to help. All service adiustment requests must be performed within two weeks of original appointment or additional charges may apply.
Need Adjustments?
Extension Service Agreement
It's important and required to have a Hair Extension Agreement form on file for all hair extension services to ensure clarity and compliance.